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Empowering Beauty Professionals with trauma-informed support and resources for themselves and their clients.
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​​Beauty Professionals interact with their clients in tender, gentle ways that convey trust and care, which facilitates people opening up and talking about serious aspects of their lives.
I'm Chavisa (sha-vee-sah). I'm delighted to offer you trauma-informed coaching and consulting.
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This service supports you and also serves as a resource for assisting your clients.​​​​
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My work is personalized, confidential and 1:1. I help navigate self-care, stressors, and challenges you may face. I can support you with your own trauma and exposure to client's stressors and trauma.
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I teach professionals how to look after themselves and support and serve their clients and team members through a trauma-informed lens.
Who I Work With
My services are intended for a full spectrum of front-end employees, managers, and leaders. I welcome individuals who want to amplify their capacity.
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I am also a resource for you to offer your clients who are struggling
and would benefit from support.
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We can help
"Beauty Professionals reflected somewhat humorously on just how much clients divulged to them...
‘You immediately tell your hairdresser too much, there is no six-month dating period. It’s like date number one, here’s all my darkest secrets and then you progress from there.’
Yet there was also a very serious element to what was sometimes disclosed by clients – which, according to the workers interviewed, included everything from daily stresses, to intimate partner abuse, terminal illness, gender identity issues, mental health concerns...
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Addressing the silence: Utilising salon workers to respond to family violence, 2023​
The prevalence of trauma means that workplaces are affected.
It impacts us, our clients, our colleagues, and our workplace interactions and can, unfortunately, occur in the workplace.
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Recognizing and understanding the signs and symptoms and responding to these prevalent experiences can help ease the harm.
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It all starts with educating and working on ourselves.
Trauma-Informed Support
I provide confidential, personalized emotional, logistical and practical support, including:
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​Emotional processing, including client disclosures
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Staying grounded and centred during emotional intensity
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Navigating challenges: strategic problem-solving
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Skillfully supporting and responding to clients and colleagues
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Communicate in a trauma-informed manner to respond compassionately
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Responding appropriately when someone discloses a traumatic experience
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Incorporating safety considerations
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Stress Management
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Skilled support before and after challenging interactions
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Holistic trauma processing and recovery
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Resources​
Benefits:
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Experiencing non-judgmental, compassionate support, help, and care when going through hardship helps reduce the feeling of burden and increases the sense of relief.
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People going through trauma do better with skilled support.
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Increase emotional healing, become healthier, more grounded, and attuned to enhance resilience and wellbeing.
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Increase feelings of motivation, knowledge, empowerment, engagement, and encouragement.
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Access to insightful resources.
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Increases safety, security, and trust in the workplace's ability to support all staff.
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Develop trauma-informed skills and capacity, fostering safety and supportiveness.
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Learn best practices to prevent missteps and help create trauma-informed workplaces.
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Help workplaces avoid labour and resource losses that have an economic impact.
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Identify workplace champions to advance a trauma-informed work environment.
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Evidence-based practices and strategies that foster hope help.​
Lighten your load.
Resources for your Clients
My goal is to alleviate weight in the network. I can provide trauma-informed support services to your clients, allowing you to focus on your area of expertise.
If you have a client that is struggling and would benefit from support,
please refer them to:
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Contact us, we can send you brochures
and discreet stickers for your work washroom.
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My Training
As a trauma-informed consultant and coach, I specialize in parents in high-conflict divorces, gender-based violence and hidden abuse.
I am a subject-matter expert drawing from professional and personal experiences, including:
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An interdisciplinary Master’s degree in Social Sciences
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A Graduate Diploma in Adult Education
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Specialization in Gender-Based Violence, Hidden Abuse, Financial Abuse, and Post-Separation Abuse
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Certified Trauma Recovery practitioner (CTRC)
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Certified Jikiden Reiki practitioner (Okuden 奥傳 Level)
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Certified Divorce Coach (International Coaching Federation, CDC)
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Ongoing training, including trauma-informed interventions and addressing financial abuse.
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These skills allow me to deliver tailored, holistic, and comprehensive solutions to my clients.
Our services are evidence-informed.
Research findings on trauma in this industry
2023
Addressing the silence: Utilising salon workers to respond to family violence,
"...Salon workers occupy a unique role with clients (Hill and Bradley, 2010), and it is in the intimate space of the salon that strong client–worker relations involving trust can develop over repeat visits (Eayrs, 1993; Garzaniti et al., 2011). Given the intimate aspects of salon work, it is unsurprising that research shows clients who have experienced family violence are likely to divulge their experiences to salon workers (Beebe et al., 2018; Divietro et al., 2016)."
2023
‘They Didn’t Want to Upset the Client’: Stalking in Hands-on Occupations
"The findings provide empirical research that often young women who work in this industry are impacted significantly by stalking behaviour. Furthermore, these women find it difficult to assert themselves in these roles due to gender differences, patriarchal standards, and toxic work culture." ​
2023
Vicarious Trauma
"...the trauma she encountered through the people she was taking care of at work was directly impacting her personal life." ​
2023
“Ain't about the money, ain't about the haircut”: Experiences of servant leadership in black-owned barbershops and beauty salons during the COVID-19 pandemic
"...the pandemic impacting their clients’ mental health...adverse mental health impact was also seen on the stylist as a whole. Another beautician revealed the coping strategies she had to employ when dealing with what her clients might divulge in her chair, potentially leading to her own emotional and mental distress."
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"The barber is kind of a friend … in many ways is a counselor, a sounding board. They’re people that are pretty much at every milestone of your life - you go to the barbershop before you get married, before you have a job interview, graduation, unfortunately funerals, any milestone you could think of people frequent the barbershop and go see their barber."
2021
The Mediating Effect of Grit in the Relationship between Resilience and Job Satisfaction of Hairdressers
"...the grit of hairdressers was found to be higher as the age of the hairdresser was older and as the experience of working in the beauty industry increased. As a result of analyzing the mediating effect of grit between resilience and job satisfaction, resilience has a significant effect on grit, grit has a significant effect on job satisfaction...the industry needs to develop and operate various programs that can improve grit in order to improve the job satisfaction of hairdressers."​
2021
Hairdressers as a source of social support: A qualitative study on client disclosures from Australian hairdressers’ perspectives
"Hairdressing is one of the few non-health professional occupations where workers physically interact with clients, who are often comfortable in confiding private information to them...as informal confidants...clients disclose information about family, health, identity, mental health and women's health.
...blurring role boundaries; behaving like a therapist and, providing a place of safety and advice, while also maintaining confidentiality. Hairdressers reported feeling undervalued, emotionally drained, and in need of support in their role,"
2020
Trauma-informed care and cultural humility in the mental health care of people from minoritized communities,
"Trauma could be considered a public health crisis due to the frequency and effect trauma has on society."
More Of Our Trauma-Informed Services
One-on-One Trauma-Informed Coaching For Professionals
Our confidential, personalized 1:1 coaching sessions empower employees and leaders to gain trauma-aware and trauma-informed knowledge, skills, and support to improve their communication and leadership so that they can skillfully assess and manage situations. This skillset fosters a supportive and responsive work environment, enhancing overall organizational wellbeing and performance.
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We work with you on:
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Recognizing signs of trauma and trauma responses
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Understanding how trauma impacts the brain and trauma-informed processes to support neurobiological integration
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Communicating in a trauma-aware, trauma-informed, and trauma-responsive manner
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Staying grounded and centred during emotional intensity
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Avoiding problematic interactions that could become HR issues
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Responding appropriately when someone discloses a traumatic experience
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Skilled support before and after challenging interactions
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Learning about resources, frameworks, and supports
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We can even work with your clients, which supports professions like hairdressers and lawyers.
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Comprehensive Trauma-Informed Services Suite
For organizations that want to do in-depth we offer the above services in one continuous flow over the course of 9-12 months.
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We work with you providing this sequence of services:
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Audit
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101 Workshops
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Comprehensive Workshops
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1:1 Coaching
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Trauma-Recovery Retreats (off-site)
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Trauma-Informed Weekly Workplace Maintenance and Restoration Sessions
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This comprehensive suite of services supports a sustained, trauma-informed transformation within your organization​.
Trauma-Informed Professionals
Advance Your Career as a Trauma-Informed Professional. Our training for becoming a trauma-informed professional offers numerous benefits. By integrating trauma-informed practices, you can manage teams more effectively, foster a supportive and responsive work environment, and address and lessen HR issues.
Trauma-Informed Weekly Workplace Maintenance and Restoration Sessions
These weekly on-site sessions teach trauma-aware and trauma-informed processes grounded in neurobiology and experiential healing. Let's build self-care into the workday so that you can help your workforce feel more supported and resilient on an ongoing basis.